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Frequently Asked Questions
The Answers You’ve Been Looking For
Arrival Information
Check-in begins at 3:00 PM and check-out is by 10:00 or 11:00 AM, depending on the property.
Both properties offer self-check-in. You’ll receive digital instructions (such as key codes or lockbox info) before arrival — no in-person handover required.
Parking
chwerin:
No private parking on site. You can use nearby public parking or street parking.
Norderney:
Private on-site parking is available and included with your booking.
Other Common Questions
All units include free WiFi, a fully equipped kitchen, towels and linens, and entertainment options like TV or streaming services. Specific extras vary by property.
No, both properties are pet-free environments to ensure cleanliness and comfort for all guests.
All spaces are non-smoking. Please use designated outdoor areas if needed.
Yes. The Schwerin apartment, for example, includes family features like board games and child safety gates.
Yes. The Schwerin apartment, for example, includes family features like board games and child safety gates.
Schwerin: Up to 6 guests
Norderney: Up to 2 guests